It’s an era of digital life, everything you can think of is online be it food, apparel, clothing, etc. Almost all of the businesses are online and deal with a wide consumer market. But it comes with its challenges, market competition, consumer changing their choices, and maintenance of your company reputation. In the space of free feedback and online ranking, your business is judged on the online profile it has. We have an online store of house interior products. We deal with customers of all walks of life.
The main issue we face these days is the employees slacking off their work and do not behave appropriately while replying to queries. Since they are representatives of our company we need them to act according to the rules of the company. In the world of severe competition and one single mistake can bury you in the world of hashtags and flop digital marketing campaigns. All you need is an efficient employee team and strict monitoring tool and you will be good to go. Our sister company successfully dealt with this kind of problem by using monitoring software and a mobile phone tracker online app on the company devices. It is important to notice here that it is illegal to install on someone else personal device, you can only do this on company-owned devices. Due to their experience, we thought to give it a try. Some benefits we gain after the installation of the spy app are discussed below.
Employees Progress:
It makes your life easy to keep an eye on the content your team is preparing. The marketing plans you laid out for your products are being followed or not. You can have access to check how the editing of your posts is going, instead of the employees coming to you one by one and asking for approval. You can check them and it saves tons of time of going back and forth for every minute change. The spy app offers a screen monitoring feature that allows the user to check the screen of the employee at any given time. That means you can know about their progress in detail remotely without even making it a big fuss.
Tags Usage:
Since the algorithms of most social app work on tags, you need to follow the current and relevant hashtags to promote your work. To have remote access gives you this advantage to check whether all the tags are properly used, or how are they performing. What is the customer response to the posted content? The Spy app covers a long list of social media apps that include the Facebook spy app, Instagram spy app, Snapchat spy app, Telegram spy app, Whatsapp spy app, and more.
Comment Quality Control:
The help desk is the face of your company, the way they behave and reply to customers make or break for many. Now with the help of spy app, we can check how the staff is behaving, whether they are following the standard regulation to reply to queries or not. The call log feature gives the user access to the incoming and outgoing calls record of the employees. You can even listen to any important call as well with the help of the call recording feature.
Online Harassment:
After installation, there is a progress jump in the company’s growth. All of the employees are well behaved and extra careful while answering. It also solves the issue of customer complaint handling. We received many false complaints from customers about our staff mishandling and altering the orders. Despite being careful some persons have malicious intent to harm our business. With the help of the mobile tracker app, we can protect our employees and make a full case against any bogus complaint.
Track Any Suspicious Employee:
In case you are suspicious of any particular employee but you can't do anything you have no proof then use the spy app. The app allows the user to get into the email folder of the target person. You can now read the sent and received emails along with the attachment history. Another feature that can help the employer to track any spy or suspicious activity is keystroke logging. Know about any secret account id and password and take timely action.
For any inquiry about employee monitoring features